Privacy Policy

Privacy Policy

We are committed to protecting your personal data and maintaining its confidentiality, security, and integrity while you use our services at Spinorhino Casino ("Casino" or "we"). This Privacy Policy describes how we collect, process, store, secure, disclose, and transfer any information that may be related to an identified natural person (Data Subject).

What We Collect

We collect personal data from customers who create accounts with us. The types of data we collect include:

• Identification Data: name, date of birth
• Contact Details: email address, phone number
• Log-in Credentials: username and password
• Financial Information: bank account details, payment history

Additionally, when you use our services, we may also automatically collect information such as your browsing patterns and behavior on the Casino site.

Why We Collect Data

We process personal data for a variety of purposes related to:

1. Registration: Creating a profile with us.
2. Customer Support: Responding to inquiries about games, deposits, withdrawals, account management, technical issues, or other matters that may arise from playing on our platform.
3. Security and Verification: Validating identity documents for compliance with anti-money laundering (AML) laws and Know Your Customer (KYC) regulations.

How We Store Data

Personal data is stored in secure servers located both within and outside the European Economic Area (EEA). These databases are maintained on our premises or by our authorized third-party service providers. Our systems implement robust security protocols to ensure protection against unauthorized access, use, disclosure, alteration, loss, destruction of any information.

How We Share Data

• Within Our Group: Some personal data may be shared among companies in the LYNTEC LIMITED / Zephyr Holding SRL group for operational purposes such as joint customer profiling.
• Third-party Services and Partners: Information will be disclosed to suppliers or service providers under contract with us. This includes but is not limited to, financial institutions (banks), payment processors (Neteller/Skrill) that handle your deposits/withdrawals, marketing firms managing campaigns on our behalf.

Security Measures

To safeguard against the unauthorized disclosure of information:

• We maintain technical and operational security measures.
• Access controls limit personal data exposure to authorized personnel only.
• Regular audits are performed by third-party specialists (certified auditors) for internal control assessments.
• Data retention policies adhere to regulatory requirements with scheduled deletions or archive practices in place.

Data Subject Rights

We respect the rights of customers regarding their own information, as stated below:

1. Accessing Information: You have the right to access your data and details about processing activities performed on your personal data (Art 15 GDPR).
2. Correcting/Updating: Correct inaccurate or obsolete data by contacting support.
3. Erasing Data: Requests for deletion will be considered subject to applicable laws like anti-money laundering regulations.
4. Restricting Processing: Customers can request restrictions in processing operations, but please note this could affect ability to perform necessary tasks such as customer support.

Data Breach

In the unlikely event that a security breach occurs and your personal data may have been accessed without authorization (including theft or loss), you will be notified via email or postal mail within 72 hours.

Changes in Policy

Spinorhino Casino reserves its right to modify this Privacy Statement at any time as required by new legislation, industry developments, business changes, or other relevant factors. Updates will appear on our website; it is your responsibility to review the policy each time you access the site.

By continuing to use the Spinorhino services after reading about data collection and processing practices in this document (Privacy Policy), customers express consent for Casino's actions as per this privacy notice.

Dispute Resolution

For unresolved disputes regarding how we collect, process, transfer personal information, or other aspects covered within our policy terms under General Data Protection Regulation (GDPR) applicable laws please see following: Gamblers Anonymous Poland, Polish Responsible Gambling Foundation.

Effective Date of Privacy Policy:** Last updated 01.02.2025